CARGO AGENT

Whom we are looking for

• Deal with cargo telephone reservations in a prompt and efficient manner
• Resolve customer queries in a timely manner.
• Complete administrative duties as directed by the Cargo Supervisor
• Specify to the Ground Handling Agent (GHA) and build instructions for all EK flights.
• Monitor to ensure adequate resources are provided and all EK SkyCargo requirements are met.
• Liaise with GHA regarding load control to maximise use of available space for cargo.
• Ensure that correct export documentation is produced to satisfy safety and customs.
• Ensure all post flight information is dispatched in a timely manner to the correct departments.
• Monitor import cargo breakdown and liaise with all concerned parties to resolve issues.
• Ensure all cargo is loaded in a safe and secure manner.