To provide VIP treatment to business-class passengers, ensuring their comfort and satisfaction by anticipating and fulfilling their needs and preferences ensuring a seamless and stress-free experience for Business class passengers from arrival to departure, and enhancing their overall travel experience.
To meet and assist Business class passengers at all touch points, ensuring a seamless and stress-free experience for Business class passengers from arrival to departure, transferring and enhancing their overall travel experience.
Minimum Education Level
· Associate Degree (2 years)
Education Specific Requirement (if applicable)
· NA
Certifications (if applicable)
· NA
Licenses (if applicable)
· NA
Languages
· Fluent in English
EXPERIENCE REQUIRED
Years with Qualifications
· NA
Years without Qualifications (if applicable)
· 2
Professional Experience
· Minimum 2 years’ experience working in the Hospitality Industry
Systems Knowledge (if applicable)
· NA
CORE COMPETENCIES
· Customer Focus
· Teamwork
· Effective Communication
· Personal Accountability & Commitment to achieve
· Resilience and Flexibility (Can do attitude)
ISR REQUIREMENTS
Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.