Senior Cargo Sales Executive

Responsibilities

Sales Strategy: Plan, direct, and control all selling and marketing activities at the station to penetrate the local market, secure new revenue sources, and exceed revenue budgets.
Team Leadership: Supervise the sales team to optimize cargo revenue production and develop their potential. This includes distributing areas of responsibility and allocating sales targets while monitoring and strengthening the team.
Market Research: Conduct competitor analysis using publicly available sources to evaluate Qatar Airways' market share and traffic movements, identifying areas for improvement and developing action plans.
Sales Campaigns: Ensure active participation in sales campaigns and public events to generate leads.
Customer Support: Assist clients with all information related to booking, forwarding, and delivery by coordinating with local Ground Handling Agents and Head Office Cargo departments.
Education and Training: Educate agents and clients on Qatar Airways procedures regarding booking and delivery standards, ensuring regular sales visits for maximum revenue.
Claims Coordination: Manage customer claims in collaboration with the cargo claims department, ensuring timely resolution.
Business Planning: Prepare business and marketing plans to maximize revenue opportunities and enhance Qatar Airways' market presence.
Industry Engagement: Maintain regular contact with key stakeholders in the cargo industry, including agents and business partners.
Supplemental Sales: Make additional sales calls to establish contacts and increase visibility for Qatar Airways products.
Additional Duties: Perform other departmental duties as directed by the Head of Department.

Requirements

About You:

• Proficiency in the English language.
• Comprehensive knowledge of products and market practices within your jurisdiction.
• Strong presentation and negotiation skills.
• Excellent customer service abilities.
• Managerial skills with the ability to delegate tasks, set clear directions, and manage workflow.
• Strong mentoring and coaching capabilities.

Additional Information

At Qatar Airways, your skills, imagination, and ambition can take you further than you ever thought possible. Here, you'll discover endless opportunities to grow and tackle rewarding challenges that enhance your skills and experience. Be part of our extraordinary journey and help shape the future of our international community.

Together, Everything is Possible
Join Qatar Airways and be part of a team that believes in challenging the impossible and achieving what’s never been done before. Your journey starts here!