Housekeeping Attendant

Responsibilities

Your Day-to-Day Responsibilities

• Clean and service assigned rooms or areas following established standards, including making beds, dusting, vacuuming, and sanitizing bathrooms.
• Wear safety equipment as required and handle chemicals safely.
• Greet and acknowledge guests with warmth and professionalism.
• Notify supervisors when services are completed and report any rooms that cannot be serviced.
• Address guest complaints and special requests promptly to ensure satisfaction.
• Monitor supplies and amenities, minimizing waste.
• Maintain knowledge of hotel information to assist guests effectively.
• Participate in deep cleaning projects and assist with turn-down duties when needed.
• Collaborate with team members and communicate with other departments to ensure excellent service.

Requirements

What We’re Looking For

• Communication Skills: Ability to engage with guests and colleagues easily.
• Language Proficiency: Fluency in English is essential; additional language skills are a plus.
• Tech Savvy: Basic literacy and familiarity with computers, particularly with reservation systems like Opera.
• Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
• Experience: Ideally, two years in a guest service role within a 5-star property.
  
  

Additional Information

What We Offer
We provide our team members with everything they need to succeed, including a competitive salary and a range of benefits designed to support your work-life balance, such as impressive room discounts and top-notch training. Our mission is to create inclusive teams that celebrate diversity and encourage you to bring your whole self to work.