Radisson Hotel
Radisson Hotel
Job Nature: Full-time

Country: USA
Posting Date: 19th Sep 2024

221 N Columbus Drive, Chicago, IL 60601

Job Description

As a Room Attendant, your primary responsibility is to ensure 100% guest satisfaction by maintaining clean, comfortable, and safe rooms. You will create memorable experiences through genuine hospitality and service excellence.

If you embody our core values—Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious, and Show Integrity—you will thrive in our environment

Responsibilities

  • Clean assigned guest rooms or suites per brand standards, including making beds, vacuuming, dusting, and cleaning bathrooms.
  • Maintain cleaning protocols and ensure all trash containers are emptied and liners replaced.
  • Restock usable items such as soap, towels, and amenities.
  • Handle and properly dispose of guest room trays, glassware, and silverware.
  • Clean and vacuum exterior entries and hallways.
  • Keep linen closets and supply areas organized and clean.
  • Attend to guest laundry and dry-cleaning orders promptly.
  • Notify supervisors of any maintenance needs or guestroom issues.
  • Handle guest complaints or requests with empathy and professionalism.
  • Ensure rooms are secured after leaving and demonstrate teamwork and personal responsibility.

Requirements

  • Minimum one year of hospitality experience in housekeeping.
  • Effective communication and ability to follow instructions.
  • Strong attention to detail and commitment to exceptional guest service.
  • Ability to clean multiple room types and meet daily quotas.
  • Willingness to work a flexible schedule, including weekends and holidays.
  • Adherence to hotel policies and procedures. 

Physical Demands

  • Perform repetitive hand and arm movements.
  • Lift up to 50 pounds and pull/push up to 100 pounds.
  • Ability to squat, bend, kneel, and twist; stand for long periods.

Qualifications

  • Minimum one year of hospitality experience in housekeeping.
  • Effective communication and ability to follow instructions.
  • Strong attention to detail and commitment to exceptional guest service.
  • Ability to clean multiple room types and meet daily quotas.
  • Willingness to work a flexible schedule, including weekends and holidays.
  • Adherence to hotel policies and procedures. 

Physical Demands

  • Perform repetitive hand and arm movements.
  • Lift up to 50 pounds and pull/push up to 100 pounds.
  • Ability to squat, bend, kneel, and twist; stand for long periods.

Company Information

Hotel Radisson, part of a diverse portfolio of brands including Radisson Blu, Radisson Red, Park Plaza, and Country Inn & Suites, is seeking dedicated individuals to join our team. We take pride in providing exceptional hospitality and ensuring guest satisfaction.

Additional Information

  • The hotel operates 24/7, and associates may be required to adjust shifts and duties as necessary.
  • This position is not intended to create a contract of employment, and employment is “at-will.”
  • We are an equal opportunity employer and adhere to affirmative action policies. Employment decisions are made without regard to any protected class.


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